Booking Guidance

Our latest clinical situation at The Orchard Clinic:

We are able to see patients face to face and want to share with you the measures we have introduced to help keep you and us safe. These adaptations have been guided by Public Health England, The General Osteopathic Council, Institute of Osteopathy, Chartered Society of Physiotherapy, Health Care Professions Council and the General Council of Massage Therapists alongside other various governing bodies. 

All the stages of your visit to The Orchard Clinic have been thought through in detail and every measure put in place is there to keep everyone as safe as possible. 

Please read through the following so that you know what to expect and get in touch either by phone 01491 672332 or email info@theorchardclinic.co.uk with any questions you have.

Thank you,

The Orchard Team.

Booking:

This is done through the website where you select the ‘Booking’ tab or ‘Schedule an appointment’ on the Home page.

Should you require any direction regarding what to book and with whom, you can telephone and speak to Sally for advice 01491 672332. She is always happy to chat and assist. If we can’t answer your call, please leave a message with a contact number and we will call you back.

On the day of your treatment please do not come if you feel generally unwell or have any of the following symptoms: fever or temperature, persistent cough, loss of smell or taste, runny nose or sore throat.

Payment:

Please pay online at the time of booking via a payment system called Stripe. If you have any problems, please let us know either by telephone or email.

Appointment Reminder:

The Orchard Clinic will send you confirmation and an email reminder of your appointment. 

Treatment Room Adaptations:

We have adapted our Treatment Rooms to make them safer following Public Health England and our Governing Bodies’ advice. The treatment room will be ventilated and will have been cleaned immediately prior to your session and in between every treatment. Surfaces will be kept as clear of non-essential items as possible to reduce infection spread. They will be wiped with alcohol wipes between treatments. Osteopathy, Physiotherapy, Reflexology and Podiatry Clients will remain clothed. 

From When You Arrive:

When you arrive at the clinic please remain in your car until your practitioner waves you in. We are still recommending that face masks are worn. However, these are not compulsory. We can supply face masks if you need or require one.

See you soon!

The Orchard Clinic Team